Terms of Care

The form at /reserve records an appointment request. It does not take a card payment, a deposit, or any other charge. The price on the form is an estimate, including the GST line calculated there. Government tax is extra to the service tariff shown in the menu, and the final amount can change with hair length, density, or the amount of colour used.

The request is not a confirmed booking until the salon confirms the time by phone, WhatsApp, or email. The message after you send the form means the request was recorded. It does not mean the chair is held.

The short form on the homepage does not send your details to the salon. It only keeps a note in the browser. Call, or use /reserve, if you want the salon to receive a request.

Financial District is open Monday — Sunday, 09:00 — 20:00. Appointments & Walk-ins Welcome. Film Nagar is open Daily: 10 AM — 8 PM.

Please arrive at the time the salon has confirmed. If you are late, the salon may shorten the service or ask you to choose another time so the next guest is not kept waiting.

To cancel or move a request, call the branch you booked — Financial District +91 96040 56789, or Film Nagar +91 91113 81222 — or email contact@borabaythesalon.com, as soon as you can. WhatsApp for the Financial District is +91 96040 56789. This website does not charge a cancellation fee, because it does not take payment. If the salon has confirmed a booking, ask then whether a late change has a cost. The salon may release a time it cannot confirm with you.

The salon may refuse or stop a service when it would be unsafe, when a chemical service needs a history or a patch test that has not been done, or when a guest's conduct disrupts the room.

Keep valuables with you. The salon does not operate a cloakroom, and it does not accept responsibility for items left on a chair or in a robe.

The salon will not publish a photograph of you on this website or on Instagram (@borabaythesalon) unless you have agreed to that use. Pictures already in the gallery are not a claim that every sitter booked a visit.

Tell the stylist about previous colour, bleach, relaxers, henna, and any scalp or skin reaction before a chemical service. The salon may ask for a strand test or a patch test and may decline the service if that test has not been done. The salon does not give medical advice. If you have a skin or scalp condition, speak with a clinician before you book a chemical service.

contact@borabaythesalon.com. Instagram @borabaythesalon.